Privacy Policy

Who we are

Kinetic Connections is a relationship-growth platform created by Inner Visions Life Coaching. This policy explains how information is handled when you visit the site, create an account, work with a coach, use a shared space, schedule a session, import an assessment, or make a purchase.

Information we collect

• Account details, such as your name, email address, password-protected sign-in, timezone, and account role.
• Coaching and relationship information you choose to add, including reflections, journal entries, shared prompts, course progress, goals, session topics, and coach notes.
• Assessment information from official Prepare/Enrich reports that an authorized facilitator imports and reviews, including verified scores and related report details.
• Scheduling information, such as session dates, selected times, attendance, and booking status.
• Purchase and access information, such as your plan, payment status, access period, and remaining sessions. Payment-card details are collected and processed by Stripe, not stored by Kinetic Connections.
• Basic technical information needed to operate and protect the service, such as request, error, and security information.

How we use information

• Provide your private, partnered, or coaching workspace and keep your account secure.
• Support scheduling, purchases, account access, coaching sessions, and progress over time.
• Allow your assigned coach to review the information needed to support your work together.
• Create draft coaching summaries for coach review when that feature is used.
• Maintain, troubleshoot, protect, and improve the service, and meet legal obligations.

Private and shared spaces

A reflection marked private remains visible to its author unless the product clearly shows that it will be shared or a coach intentionally reveals it through the supported workflow. Content shared with a partner or coach is visible to those participants. Please review the destination before sharing anything.

Certain highly sensitive assessment disclosures—including information involving abuse, violence, substance use, sexual behavior, or safety—are restricted to the assigned facilitator. They are not shared with a partner, included in couple-facing results, sent to the summary service, or used for analytics.

Prepare/Enrich information

Prepare/Enrich is a separate service with its own privacy practices. Kinetic Connections does not collect your Prepare/Enrich password or recreate its assessment. When an official report is imported, it remains unverified until an authorized facilitator reviews it. Verified results are released to a couple only when the facilitator chooses to release them.

AI-supported features

Kinetic Connections may use an AI service to help an authorized coach draft a non-diagnostic coaching summary or to extract information from an uploaded assessment report. Draft summaries require coach review before sharing. Sensitive assessment disclosures are removed before supported content is sent for AI processing. AI-generated material may be incomplete or inaccurate and should not be treated as professional, medical, or legal advice.

How information is shared

We do not sell your personal information. Information may be shared with your assigned coach, your linked partner when you choose a shared feature, and service providers that help operate Kinetic Connections. These providers include Lovable Cloud for account and data services, Stripe for payments, and the AI service used for supported drafting and report extraction. Information may also be disclosed when required by law, to protect safety or rights, or as part of a business transition where permitted by law.

Storage, security, and retention

We use access controls and other reasonable safeguards designed to protect personal information. No online service can promise absolute security. Information is kept for as long as needed to provide the service, maintain required records, resolve disputes, protect the service, and meet legal obligations. Different records may be kept for different periods.

Your choices

You may review and update available account information, choose what to place in private or shared areas, deactivate your account, or request permanent deletion from your account page. Deletion may require identity verification and administrative review. Some information may be retained where required for financial, security, dispute, or legal records. You may also ask about access, correction, or deletion through the contact link below.

Children and changes to this policy

Kinetic Connections is intended for adults and is not directed to children under 18. We may update this policy as the service changes. The effective date at the top will show when the current version took effect. Material changes may also be communicated through the service or by email when appropriate.